Phone lines open for bookings between 9.30am to 5.30pm.
Booking enquiry’s will be confirmed via email or telephone. All bookings are provisional until we confirm the booking via email or phone.
We require a 50% deposit with each reservation to secure your booking which can be paid over the phone. This deposit will be deducted from the final bill amount. Any booking cancellations may lose their deposit money, 24 hour cancellation policies apply.
Vouchers can be purchased over the phone or in person. If you are dining with us with a voucher, the voucher will be used as the deposit. Any booking cancellations may lose their voucher, 24 hour cancellation policies apply.
Climb aboard Louis, Oliver or Lancelot for your afternoon tea experience.
You can choose from our light and airy open carriages or book one of our more private four-seater compartments. (There is a supplement of £20 per compartment with comfy Pullman seats or £15 for other compartments).
There will be a 10% table surcharge for parties of 9 or above who wish to be seated on a table together in Lancelot.
Our venue is accessible to wheelchairs, buggies and prams, however as Louis and Oliver are Pullman style Carriages the corridors are narrower than today’s train corridors. We suggest you book Lancelot should you require accessibility or have younger children.
We recommend you book your table in advance as all of our Afternoon Teas are made freshly that day.
Booking requests can be made via our booking request form below.
Or telephone:- 01954 233279.
Terms & Conditions;
For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking. Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 24hours prior to the booking. Additionally, should you cancel a confirmed booking on the day; we serve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.
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