Booking Enquiry

Our Carriages Afternoon Tea experience lasts for two hours each sitting.

Phone lines open for bookings between 9.30am to 5.00pm, Monday to Saturday. 

Booking enquiries will be confirmed via email or telephone. All bookings are provisional until we confirm the booking via email or phone.

We require a 50% deposit with each reservation to secure your booking which can be paid over the phone.  This deposit will be deducted from the final bill amount. Any booking cancellations may lose their deposit money, 24 hour cancellation policies apply.

Vouchers can be purchased over the phone or in person. If you are dining with us with a voucher, the voucher will be used as the deposit. Any booking cancellations may lose their voucher, 24 hour cancellation policies apply.

There is a discretionary service charge of 10% added to the bill for tables of 9 or more guests.

Climb aboard Louis, Oliver or Lancelot for your afternoon tea experience.

You can choose from our light and airy open carriages or book one of our more private four-seater compartments. (There is a supplement of £20 per compartment with comfy Pullman seats or £15 for other compartments).

Our venue is accessible to wheelchairs, buggies and prams, however as Louis and Oliver are Pullman style Carriages the corridors are narrower than today’s train corridors. We suggest you book Lancelot should you require accessibility or have younger children. If you require disabled parking, please let us know when you book and we can explain details regarding parking by our station. To be seated in our Louis, all guests must be 12 years of age or older.

We recommend you book your table in advance as all of our Afternoon Teas are made freshly that day.

Cream Tea and Savoury Cream Tea are available for morning coffee Tuesday to Saturday 9am until 10.30am.

Booking requests can be made via our booking request form below.

Or telephone:- 01954 233279.

Our prices will be increasing in August 2023, as costs for products and services used within the hospitality industry continue to rise.

Terms & Conditions;

For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking. Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 24hours prior to the booking.  Additionally, should you cancel a confirmed booking on the day; we serve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.

There is a 7 day cancellation policy for bookings over 10 guests. Deposits are non-refundable should you cancel less than 7 days prior to the booking. Additionally, should you cancel a confirmed booking on the day; we serve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.

Please note if you are more than 30 minutes late to a confirmed reservation, we reserve the right to cancel the reservation. 

Please check your spam folder for our email responses to enquires as they sometimes get sent to spam. 

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