SOCIAL DISTANCING UPDATE AT CARRIAGES
From Tuesday the 20th of July 2021 we will be re-opening our tables of two in our Louis carriage. Please be aware that social distancing will not be in place from the 20th of July in Louis.
We will continue to operate socially distanced tables in our Lancelot carriage. If you would prefer to be seated socially distanced, please request Lancelot when booking.
Please make sure you follow current Government guidelines when you book a table. Under the new Government guidelines, we are only taking bookings for 6 people per group or two households. Face coverings must be worn when you are not seated at your table, this includes when using restrooms and walking around the premises.
Please note tables of two will be booked in to Lancelot unless a Private Compartment upgrade is requested due to social distancing measures.
Any vouchers that expired after the 1st of March 2020 will be extended until December 2021 due to COVID-19.
Any vouchers that are purchased from the 17th of May 2021 will be valid for 9 months.
Due to COVID-19 social distancing measures our three carriages now have set booking times, we are also operating a one-way system throughout the premise. For the safety and reassurance of all of our customers and staff, we will be temperature checking all customers that enter our premise and dine in our carriages. Please note if you would like to visit our booking office in person, face masks are required. Our Carriages Afternoon Tea experience lasts for two hours each sitting.
We have removed the use of the tables of two in Louis, so we can currently only cater for parties of 3/4 in our Louis Carriage. We apologise for any inconvenience caused.
Phone lines open for bookings between 9.30am to 5.00pm, Monday to Saturday.
Booking enquiry’s will be confirmed via email or telephone. All bookings are provisional until we confirm the booking via email or phone.
We require a 50% deposit with each reservation to secure your booking which can be paid over the phone. This deposit will be deducted from the final bill amount. Any booking cancellations may lose their deposit money, 24 hour cancellation policies apply.
Vouchers can be purchased over the phone or in person. If you are dining with us with a voucher, the voucher will be used as the deposit. Any booking cancellations may lose their voucher, 24 hour cancellation policies apply.
Climb aboard Louis, Oliver or Lancelot for your afternoon tea experience.
You can choose from our light and airy open carriages or book one of our more private four-seater compartments. (There is a supplement of £20 per compartment with comfy Pullman seats or £15 for other compartments).
Our venue is accessible to wheelchairs, buggies and prams, however as Louis and Oliver are Pullman style Carriages the corridors are narrower than today’s train corridors. We suggest you book Lancelot should you require accessibility or have younger children.
We recommend you book your table in advance as all of our Afternoon Teas are made freshly that day.
Booking requests can be made via our booking request form below.
Or telephone:- 01954 233279.
Terms & Conditions;
For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking. Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 24hours prior to the booking. Additionally, should you cancel a confirmed booking on the day; we serve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.
Please check your spam folder for our email responses to enquires as they sometimes get sent to spam.
The information we ask for is required to make your booking and will only be used in relation to this purpose unless you opt-in to receive our newsletter. Our newsletter will contain news on events coming up, offers and relevant information linked with Carriages in Fen Drayton, Cambridge.
We respect your privacy and will not sell any data to a third party.
Your data will be stored in a password-protected database and kept for a period of 5 years before you will be asked to opt in or out again. If you wish to be removed from our database or stop receiving information from us temporarily please email us at email@example.com and we will deal with your request and confirm this action.
We now keep personal data that will be provided to the NHS inline with their track and trace system.
Tue to Sat: 12:00am - 5:30pm